I am trying to use some of my swagbucks for a gift card.

I am trying to use some of my swagbucks for a gift card. But I entered in a number to send the pin code to confirm the order. But the sms was never send to the phone I entered the number for. Now it is locked me out of putting a new number in to get the pin code. All it does when I try to use my points is give me a screen to put in a pin code that was never send to the phone number used for the account I was using. I have checked several times the sms message was never send to the phone number I entered. I also checked under my account page and there is not option for putting in a new phone number to get the pin code. It keeps giving me a message to enter the pin that was never sent to the phone number I entered for the account.